Welcome to Flyte — a new name and a completely new look
The system you use every day has a new name, Flyte, and has been redesigned from top to bottom for your team, your customers and your factories.
Today the order management system you use every day becomes Flyte. Alongside the new name, every screen your team, your customers and your factories use has been redesigned.
Nothing about your data has changed. Your customers, products, orders, purchase orders and history are exactly where you left them, your logins work as before, and every link you have already sent to a customer or a factory still works.
#What's different
- A cleaner, calmer layout. Every page follows the same pattern: a summary at the top, the work in the middle, and actions where you expect them.
- Workspaces for orders and purchase orders. An order or a PO opens as a full workspace with tabs for details, products and costs, instead of a narrow side panel.
- One place for every conversation. The Messages drawer brings customer, factory and team conversations together, with automatic Chinese ↔ English translation for factory messages.
- Clearer stages. Orders and purchase orders show where they are in the journey, what is waiting and who it is waiting on.
- A refreshed customer portal and factory portal, built on the same design, so everyone sees the same stages in the same words.
#Where to start
If you are new, read The order journey, from enquiry to delivery. If you have used the system before, Everything that changed in the new Flyte lists every change area by area, with a "Where has it gone?" table. There are versions written for your customers and your factories that you can send straight on.
Good to know
your customers still see your own name, logo and colours in their portal and emails. Flyte stays in the background.