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Flyte Knowledge Base

The Graveyard

Find and restore deleted orders, products, POs, customers and factories, and permanently delete what you no longer need.

2 min read

Most things you delete in Flyte are not gone. They go to the Graveyard (under System), where they are kept indefinitely and can be restored at any time. Nothing expires automatically. Every admin can see it.

#The Graveyard page

Tiles: In the graveyard, Deleted this week and Deleted over 90 days ago.

Tabs: All, Orders, Base products, Customer products, Purchase orders, Customers and Factories. Search by name, code or customer, and filter by when it was deleted.

#Restoring

Find the item and press Restore. It goes back exactly where it was.

#Deleting permanently

  1. Press the bin icon (Delete permanently).
  2. Confirm.
  3. Type the item's name exactly. If it does not match, you see "Name did not match — nothing was deleted".

Watch out

Permanent deletion cannot be undone.

#What happens for each type

#Orders

  • Only draft orders can be deleted. Cancel others instead.
  • An order on a closed shipment cannot be deleted.
  • Its messages are hidden and come back with it.

#Purchase orders

  • A PO on a closed shipment cannot be deleted until the shipment is reopened.
  • If payments were recorded, you are warned; the payments are kept but detached.
  • Its orders are unlinked. An order left with no PO returns to Submitted.
  • It is withdrawn from a portal factory's board.
  • Restore re-links the orders and messages and puts it back on the factory's board. It does not restore order statuses or shipment entries; add the lines to a shipment again on Freight.

#Customers

Restoring a customer brings back their products, orders and sub groups.

#Products

  • If a product has been ordered, consider setting it Inactive instead.
  • Deleting a base product with customer products takes them with it. Restoring the base brings them back.

#Not in the Graveyard

These are deleted permanently straight away:

  • people at customers and factories,
  • leads.

#Common questions

Something has vanished. Check the matching Graveyard tab and press Restore.

I restored a PO but its status and shipment did not come back. That is by design. Re-add it to a shipment on Freight.

I cannot delete an order. It is not a draft, or it is on a closed shipment.

Are items removed after 30 days? No. They stay until someone deletes them permanently.

Related guides

Holds, splits, merging and deletingPut an order on hold and release it, split an order or a delivery, merge drafts, and delete or restore a draft order.Catalogue visibility, status and deleting productsDecide which customers see a base product, what Active, Draft and Inactive mean, and how to remove a product safely.Paying factoriesGroup purchase orders into a payment, record deposits and balances with their real exchange rates, and close the payment to mark POs paid.