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Flyte Knowledge Base

Settings, team & emails

Your company details, your team and permissions, and every email Flyte sends.

  1. 1Finding your way around SettingsHow Settings is organised, who can see and change it, how saving works, and what each settings page is for.
  2. 2Settings: GeneralSet your company name and contact email, upload your logo, choose your brand colour and currency, add your warehouse address and recolour statuses.
  3. 3Adding and managing team membersAdd a team member, send their invite, mark designers, change their access, reset passwords, and disable or delete someone who has left.
  4. 4Sections and powersWhat each permission section opens in the team portal, what the extra powers allow, and how to give someone the right access.
  5. 5Which emails go out, and who gets themEvery email Flyte sends to your customers, your factories and your team, what triggers it and who receives it.
  6. 6Editing email wordingChange the wording of the editable customer, factory and team emails, use placeholders safely, send a test, and revert to the default.
  7. 7Follow-up remindersSwitch on automatic reminders for order confirmation, artwork approval and panel print approval, choose how often they send, and preview the next run.
  8. 8Pausing emails on one orderUse an order's Customer emails card to see every email the customer can get about it, switch individual emails off, or pause them all.
  9. 9Product attributes, ranges and vendorsSet your code prefixes, group base products into ranges, manage styles, categories, techniques, colours and genders, and add stock vendors.
  10. 10Size groups and shared detailingsCreate the size groups products are ordered in, understand Uni and OSO, set measurement types for size charts, and add detailings shared by every customer.
  11. 11Pricing, exchange rates and freight settingsSet default mark-up tiers and exchange rates, see how sell prices are calculated, and set up carriers, freight tables and local delivery days.
  12. 12The weekly production scheduleSend customers a weekly spreadsheet of everything they have in production: design the layout, switch it on per customer and choose who receives it.
  13. 13IntegrationsWhat each tile on Settings → Integrations means, which integrations you control yourself, and which are switched on for you by your platform support team.