Pricing, exchange rates and freight settings

Two settings pages drive your prices and your delivery dates: Settings → Pricing & FX and Settings → Shipping & freight. Getting them right means sell prices come out correctly and the dates customers are shown are realistic.

#Pricing & FX

#Default mark-up tiers

The mark-up used for customers who don't have tiers of their own. Each tier has a Code, a Markup % and a Multiplier (60% is 1.60×). Press + Add tier to add one.

#Exchange rates

Rates are from US dollars. Each currency shows a Manual rate, a Live rate and Last updated.

1. Press Fetch live rates.
2. Press Apply live → stored to copy them into the stored rate.

Pricing uses the stored rate. Press + Add to add a currency.

#How sell prices are calculated

Settings → Shipping & freight shows the formula, read only:

Sell = (Buy ÷ FX + Branding ÷ Branding FX + Freight) × Markup

Freight is already in your local currency, so it's added after conversion.

#Shipping & freight

#Carriers

The list of carriers offered on POs.

#Freight tables

One card per freight method, for example Air and Sea.

• Default (or Make default) — new orders start on this method, and it drives the arrival date customers see.
• Transit buffer — days added to the factory's ETD for this method.
• Bands — Volume from (m³) and Charge. Freight is charged on product volume, not weight, and a product pays the last band it reaches. Add band adds one.
• + Add new freight table adds a method.

Watch out

Deleting a freight table tells you how many products and open orders use it first. Products priced from a deleted table get $0 freight.

Customers can only pick freight methods you have freight tables for.

#Local delivery

The leg from your warehouse to the customer, after air or sea. It's days only, never a price.

• Default local delivery (days) and Default local carrier.
• Regions — a Region, what it Covers (regions or cities matched against the delivery address; the first match wins) and its Days. Add region adds one.
• Rural add-on — extra days for rural addresses — and Rural address markers, words that mark an address as rural, matched as typed (for example RD).

These save as you edit, and an example line shows the sum.

#The one date rule

Every expected date in Flyte uses the same sum:

Expected delivery = factory lead time + air or sea transit + local delivery days, when the order comes through your warehouse.

• A PO shipping direct to the customer skips the local leg.
• Factory closures are warnings only. They never move a date.

The same sum drives the earliest date on the customer's confirmation page, the URGENT flag, the Locker Room's earliest date and the order's date pickers.

#Common questions

Expected dates are too early or too late. Check the freight table's Transit buffer and the Local delivery days and regions. Lead time is set on each product.

A product shows $0 freight. Its freight table may have been deleted.

Prices didn't change after I fetched live rates. Pricing uses the stored rate. Press Apply live → stored.