Reviewing and accepting a quote

When you request a price, or your supplier prices a job for you, they send a quote by email. The link opens a page called "Your Quote" with no login needed.

#What the quote shows

• Prepared for — who the quote is for.
• A note from us — sometimes, a message from your supplier.
• Each item with its decoration.
• Choose your quantity: — pick the quantity break you want. The Subtotal and Your total update to match.
• Attachments from your supplier.
• Upload your files — send your own files, such as logos.
• Terms.

#Accepting a quote

1. Choose your quantity for each item.
2. Under Your decision, enter Your name. It's required.
3. Press Accept quote.

You'll see "Thank you — quote accepted! … Our team will be in touch shortly." Your supplier is told and will be in touch about the next step.

#Declining a quote

1. Enter Your name.
2. Press No thanks, decline this quote.
3. Add a reason if you'd like to (optional).
4. Press Confirm decline.

#Quote expiry

Every quote has a valid-until date. After that date the page says "This quote has expired — contact us and we'll happily prepare a fresh one."

#Common questions

I declined a quote by mistake. Contact your supplier and they'll sort it out.

My quote has expired. Ask your supplier for a fresh one.

What happens after I accept? Your supplier is told and will be in touch about the next step.

Can I forward the quote? The link needs no login, so anyone with it can open it. Bear in mind it shows prices.